Privacy Policy

Effective Date: 1/1/2025

At NovumCloud Technologies (“we,” “our,” “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.novumcloud.com (the “Site”) and use our IT services.

By accessing or using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal and non-personal information from you when you use our Site or engage with our services, including:

• Personal Information: Name, email address, phone number, and company name.

• Non-personal Information: IP address, browser type, device information, usage data, and other analytical data related to how you interact with our Site.

• Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience on our Site. Cookies are small files stored on your device that help us analyze trends, track users' movements, and gather demographic information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver the IT services you request.

• To communicate with you, including responding to inquiries or providing support.

• To improve, personalize, and enhance the functionality of our Site and services.

• To send you marketing communications, newsletters, or promotional offers, if you have opted-in.

• To monitor and analyze usage trends, site traffic, and performance.

• To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors or service providers that help us operate our business, such as hosting, customer support, payment processing, or email services. These providers are obligated to maintain the confidentiality of your information.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court order or government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the new owner as part of the transaction.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Choices and Rights

• Access and Update: You can access, update, or correct your personal information by contacting us directly.

• Opt-out: If you no longer wish to receive marketing communications from us, you can unsubscribe using the link provided in each communication or by contacting us.

• Cookies: You can adjust your browser settings to refuse cookies or alert you when a cookie is being sent. However, note that some parts of the Site may not function properly without cookies.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our servers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

NovumCloud Technologies LLC
Phone Number: 305-900-3340
legal@novumcloud.com